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Our Quality Assurance Pledge

APCO quality means ABSOLUTE quality...for every customer, every project.
APCO quality means ABSOLUTE quality…for every customer, every project.

At APCO…
We are not satisfied until our customer is satisfied.

THE APCO QUALITY ASSURANCE PLEDGE

Quality is a matter that APCO does not take lightly. Quality is meaningless unless it’s put into action. At APCO, we insist that quality is put into every action by every APCO employee. To extend this idea even further, and instill this philosophy into our relationship with our customers, we created the APCO Quality Assurance Pledge.
This pledge is as follows:

TIMELINESS

We will arrive on time to all appointments and we will work every business day (baring bad weather) until project is completed.

COMMUNICATION

We will communicate clearly and often with the customer making sure project is progressing to their satisfaction.

CLEANLINESS

While we work we will keep project site clean.
End of each day we will cleanup project site.
End of project Double-Walk-Around: we will walk around structure twice looking for and picking up all debris.

TWO INSPECTIONS

(1) Project Installer: will perform a Quality Inspection with the customer at the end of the project correcting any customer concerns, ensuring customer satisfaction. If customer is not available at the end of the project the Quality Inspection will still be completed by installer.
(2) Quality Assurance Supervisor: will inspect installers work and material quality to ensure it meets APCO’s Absolute Quality Standards on full house roofing, siding and window projects.

home services in Columbus, Ohio

Two more APCO installers and an APCO production manager become officially certified in window and door installation after an all-expense-paid trip to Warroad, Minnesota.

Two more APCO installers and an APCO production manager become officially certified in window and door installation after an all-expense-paid trip to Warroad, Minnesota.


* A minimum purchase is required. The discount applies to the retail list price and is not available on all products. Valid for a limited time and only for homeowner replacement customers who purchase APCO products for their residence and have them installed by APCO via the same contract. Not valid with any other offer or promotion. Repairs/handyman service, repairs to existing products including parts, and James Hardie and Mavin products excluded. Prior sales excluded. Other restrictions may apply. Loans provided by GreenSky (1797 Northeast Expressway NE Suite 100 Atlanta, GA 30329) on approved credit, repayment terms vary from 24 to 132 months. 16.93% fixed APR, effective as of July 1st, 2014, subject to change. Interest is billed during the promotional period, but all interest is waived if the purchase amount is paid in full within 12 months. There are no required minimum monthly payments during the promotional period.
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